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This page contains the text of the terms and conditions of the service, and below the terms and conditions are the full text off all company policies with regards to users.

For future reference, these terms and conditions and policies are accessible at any time via links at the bottom of the website.

 

Terms and Conditions
Effective Date: 18 September 2024

Introduction
Welcome to The Curry Group Ltd. These terms and conditions govern your use of our website and services. By using our site and services, you agree to comply with these terms.

General Terms

  • Eligibility: You must be at least 18 years old to use our services. By using our site, you confirm that you are of legal age.
  • Changes to Terms: We may update these terms from time to time. If significant changes are made, we will notify users either through the website or by direct communication. Continued use of the site following such updates constitutes your acceptance of the new terms.

Intellectual Property
All content provided by The Curry Group Ltd, including but not limited to text, graphics, logos, videos, and software, is the intellectual property of The Curry Group Ltd or its licensors. You may not copy, distribute, or reproduce any of our content without our express written permission.

User Responsibilities

  • Account Security: You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
  • Prohibited Activities: You agree not to engage in any activity that could harm or disrupt our services or other users. This includes hacking, spamming, or transmitting viruses.

Payment and Fees

  • Pricing: All prices for our products and services are displayed on our website and are subject to change at any time.
  • Payment Methods: We accept payments through approved third-party platforms, including Stripe and PayPal. By purchasing our services, you agree to provide accurate payment information.
  • Refunds: Please refer to our Refund Policy for information on refunds.

Limitation of Liability
The Curry Group Ltd is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services. This includes, but is not limited to, loss of data, loss of profits, or service interruptions.

Disclaimers
Our services are provided on an “as-is” and “as-available” basis. We make no warranties, expressed or implied, regarding the accuracy, reliability, or availability of our services. We do not guarantee that the use of our services will result in profitable trading or any specific outcomes. For more information, please refer to our disclaimer.

Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by The Curry Group Ltd. We are not responsible for the content or privacy practices of these external sites. Users should review the terms and policies of any third-party site they visit.

Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Termination
We reserve the right to suspend or terminate your access to our services at any time, without notice, if we believe you have violated these terms.

Contact Information
If you have any questions or concerns regarding these terms, you can contact us at:
Email: enquiries@andrewcurry.co.uk

End of Terms and Conditions

Beginning of Cookie and Tracking Technologies Policy
Effective Date: 18 September 2024

  1. What Are Cookies and Trackers?
    Cookies are small text files placed on your device when you visit our website. They help us understand how you interact with our website, ensure it functions correctly, and improve your user experience. Trackers is a broader term used to describe technologies including cookies, scripts, and web beacons that allow the website to access and store information on your device. These are used for a variety of purposes such as functionality, analytics, and marketing.

  2. How We Use Cookies and Trackers
    We use cookies and other trackers for the following purposes:

  • Essential Functions: Necessary for the website to function correctly and provide you with the services you request, such as logging in or managing preferences.
  • Functionality and Personalisation: Trackers enable features like language selection, regional settings, and personalised content, improving the user experience.
  • Analytics and Performance: Trackers help us understand how visitors interact with the website by gathering information on traffic, session duration, and user behaviour.
  • Marketing and Advertising: Trackers enable personalised ads and marketing, allowing us to display content relevant to you based on your browsing behaviour across different platforms.
  1. Types of Cookies and Trackers We Use
    We categorise cookies and trackers as follows:
  • Necessary (Essential) Trackers: Required for the website to operate, including CookieConsent, PHPSESSID, Elementor, rank-math, and WiseChatChannelsStorage.
  • Functionality Trackers: Allow the website to remember choices you make such as your preferred language or region and provide enhanced features. Example: pmpro_visit.
  • Analytics and Performance Trackers: These gather data on how the website is used and help us improve performance by collecting information anonymously. Examples: Google Analytics, Microsoft Clarity, WordPress Stats.
  • Marketing and Advertising Trackers: Used to track visitors across websites to display relevant ads based on user interests. Examples: Google Ads Conversion Tracking, Meta Pixel.
  1. Third-Party Trackers
    We use third-party trackers managed by external services to enhance website functionality, marketing, and analytics. These may include:
  • Google Tag Manager
  • Apple Pay and Google Pay (Payment Trackers)
  • PayPal and Stripe (Payment Trackers)
  • Facebook Messenger Customer Chat
  • Font Awesome and Google Fonts
  • Cloudflare Bot Management

These third parties may have access to the data collected by these trackers. For further details, you can review their privacy policies directly.

  1. Consent and Withdrawal of Consent
    When you visit our website, you will be presented with a banner that allows you to manage your cookie preferences. You can consent to or reject different types of trackers except those essential for the operation of the website. You may also withdraw your consent at any time by adjusting your preferences through the cookie banner or modifying your browser settings.

  2. Managing and Deleting Cookies and Trackers
    You have control over the cookies and trackers stored on your device. You can manage cookies by:

  • Browser Settings: Block or delete cookies through your browser’s settings. Please note that disabling cookies may affect your website experience.
  • Consent Preferences: Manage your consent through the preferences panel available on our website or via third-party opt-out links.
  • Mobile App Settings: If using our services through mobile apps, you can manage tracking preferences via your device’s privacy settings.

  1. Updates to the Cookie Policy
    We may update this Cookie and Tracking Technologies Policy from time to time to reflect changes in the trackers we use or to comply with legal requirements. You will be notified of any significant updates either through a banner or email as applicable.

  2. Contact Information
    If you have any questions or concerns regarding this policy or the trackers used on our website, please contact us at:
    Email: enquiries@andrewcurry.co.uk

End of Cookie and Tracking Technologies Policy

Beginning of Privacy and Data Protection Policy
Effective Date: 18 September 2024

Introduction
We are committed to protecting the privacy and security of our users’ personal data. This Privacy and Data Protection Policy outlines how we collect, use, store, and protect personal data in compliance with GDPR, CCPA, PIPEDA, Australia’s Privacy Act 1988, New Zealand’s Privacy Act 2020, and other applicable data protection laws.

Scope of the Policy
This policy applies to all personal data processed by our organisation, including data from customers, employees, partners, and other stakeholders. It covers data collection, processing, storage, retention, and disposal practices. The policy also applies to users in jurisdictions outside the UK, including the United States, Canada, Australia, and New Zealand, with specific compliance for CCPA, PIPEDA, Australia’s Privacy Act, and New Zealand’s Privacy Act.

Data Collection

  • Types of Data Collected:
    • Personal Data: Includes names, contact details, email addresses, marketing preferences, IP addresses, and other relevant data.
    • Behavioural Data: We collect behavioural data through third-party analytics tools including Microsoft Clarity (heat maps, session recordings), Google Analytics, and WordPress Stats.
    • Marketing and Advertising Data: We collect data related to advertising such as information from Google Ads Conversion Tracking, Meta Pixel, and Google Tag Manager to monitor conversions and user behaviour for targeted marketing purposes.
  • Purpose of Data Collection:
    • To provide services.
    • To respond to enquiries.
    • To improve the user experience.
    • To conduct analytics and performance tracking.
    • To comply with legal obligations.
    • To conduct marketing activities (subject to consent).

Legal Basis for Processing
The legal bases for processing data include consent, contractual necessity, legal obligations, legitimate interests, and compliance with applicable laws such as GDPR, CCPA, PIPEDA, Australia’s Privacy Act, and New Zealand’s Privacy Act.

Data Usage

  • Purpose Limitation: Data is used only for the purposes for which it was collected.
  • Data Minimisation: We collect only the data that is necessary for the purposes outlined.

Third-Party Data Processors
We utilise third-party processors to help us deliver services and analyse user behaviour. These include:

  • Google Analytics: Analyses website traffic and user behaviour.
  • Microsoft Clarity: Collects user interaction data such as heat maps and session recordings to analyse user behaviour for website optimisation.
  • Google Tag Manager: Manages marketing and advertising trackers.
  • Meta Pixel: Monitors conversions and user behaviour for targeted ads.
  • ClickMeeting and Zoom: Used to facilitate online meetings and webinars.

Data Retention Policy

  • Purpose of Retention: Data is retained for service continuity, communication, and legal obligations.
  • Retention Period: Data is retained for the duration of engagement with us and securely deleted afterward if no longer necessary. Marketing-related data is retained as long as the user consents to receive such communications.

Data Security
We implement technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.

User Rights
Under various privacy laws including GDPR, CCPA, PIPEDA, Australia’s Privacy Act, and New Zealand’s Privacy Act, users have the following rights:

  • GDPR (EU/UK): Rights to access, rectify, delete, restrict processing, data portability, and object to processing.
  • CCPA (California, USA): Rights to know what personal information we collect, request deletion, and opt-out of the sale of personal data.
  • PIPEDA (Canada): Rights to access and correct personal information.
  • Australia’s Privacy Act 1988: Rights to access and correct personal information and be informed of how their data is used.
  • New Zealand’s Privacy Act 2020: Rights to access and correct personal information and to ensure personal data is collected and used lawfully.

Consent Management and Withdrawal
Users can manage and withdraw consent via account settings or privacy settings on our website. For users under GDPR, CCPA, PIPEDA, Australia’s Privacy Act, and New Zealand’s Privacy Act, additional controls are available to manage consent and data use, especially regarding data collection for marketing purposes.

Data Transfers Outside the UK/EU
If personal data is transferred outside of the UK/EU (including to the United States, Canada, Australia, or New Zealand), we ensure that appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place to protect your data.

Data Breaches
In the event of a data breach, we will notify the relevant authorities and affected individuals within 72 hours of becoming aware of the breach in line with GDPR, CCPA, Australia’s Privacy Act, New Zealand’s Privacy Act, and other applicable laws.

Contact Information
For queries or requests related to this policy, users can contact us at:
Email: enquiries@andrewcurry.co.uk

Policy Updates
We may update this policy to reflect changes in our practices or legal requirements. Updates will be communicated to users through our website or by direct communication when necessary.

End of Privacy and Data Protection Policy

Beginning of Data Retention Policy
Effective Date: 18 September 2024

Introduction
This Data Retention Policy explains how we collect, store, and manage email correspondence, website analytics data, and chat messages received from our users. We are committed to handling all personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Purpose of Data Retention
We retain data for the following purposes:

  • To maintain continuity in communication and ensure that we can refer back to previous interactions when needed.
  • To improve our service by keeping a record of user feedback and enquiries.
  • To analyse user behaviour through analytics tools such as Google Analytics, Microsoft Clarity, WordPress Stats, and other trackers to enhance website functionality and performance.
  • To comply with any legal, regulatory, or operational requirements.
  • To retain data related to marketing efforts and conversions tracked by tools such as Google Ads Conversion Tracking, Meta Pixel, and Google Tag Manager.

Data Collection and Storage

  • Types of Data Collected:
    • Email Correspondence: We collect and store the content of emails, including any attachments, the sender’s email address, and any marketing preferences provided by the user.
    • Website Analytics: We collect user interaction data through tools such as Google Analytics, Microsoft Clarity, and WordPress Stats. This includes anonymised IP addresses, session recordings, heat maps, and behavioural data.
    • Marketing and Advertising Data: We collect data on user behaviour and conversions via tools such as Google Ads Conversion Tracking, Meta Pixel, and Google Tag Manager for targeted advertising and performance analysis.
  • Storage Location:
    • Email Data: All email data is stored securely on our email servers, which are fully compliant with GDPR requirements for data protection and security.
    • Analytics Data: Data collected through Google Analytics, Microsoft Clarity, WordPress Stats, and other trackers is stored securely and handled in compliance with GDPR.

Third-Party Data Processors
We utilise third-party platforms including ClickMeeting, Zoom, Google Analytics, Microsoft Clarity, Google Tag Manager, and Meta Pixel, which may process email or analytics data on our behalf. We have Data Processing Addendums (DPAs) in place with these providers to ensure GDPR compliance.

Retention Period

  • Emails: Retained for the duration of your membership or from the date of the last correspondence.
  • Analytics Data: Data (e.g., session recordings and behavioural data from Microsoft Clarity and Google Analytics) will be retained for up to 26 months to allow for meaningful analysis of website usage.
  • Marketing Data: Marketing-related data from tools such as Google Ads Conversion Tracking, Meta Pixel, and Google Tag Manager is retained as long as the user consents to receive such communications or until the data is no longer required for its original purpose.
  • ClickMeeting Data Retention: If you cancel your ClickMeeting account, your data associated with our service (including emails related to ClickMeeting events or webinars) will be retained by ClickMeeting for 30 days (or 90 days for Expired or Enterprise Accounts) to allow for reactivation. After this period, your data will be securely deleted from their systems.
  • Chat Messages Retention: We retain chat messages for a period of 1 day (1440 minutes) after which they are automatically deleted. This is done to minimise data retention and ensure user privacy. If chat messages contain personal data, users have the right to request earlier deletion.

Review and Deletion
After the retention period, emails and analytics data will be reviewed for ongoing relevance. If the data is no longer necessary for the purposes outlined in this policy, it will be securely deleted.

User Rights
Users have the following rights regarding their personal data:

  • Right to Access: Users can request access to the emails or analytics data we have stored.
  • Right to Rectification: Users can request corrections to any inaccuracies in their data.
  • Right to Erasure: Users can request the deletion of their data before the retention period ends. Requests will be honoured unless we are required to retain the data for legal reasons.
  • Right to Object: Users can object to the processing of their emails or website analytics data. If an objection is raised, we will stop processing and delete their data unless there are compelling legitimate grounds to continue.

Consent and Agreement

  • Explicit Consent: By sending us emails or visiting our website, users explicitly agree to this Data Retention Policy. They consent to the storage and use of their emails, analytics data, and marketing data as described above.
  • Withdrawal of Consent: Users can withdraw their consent at any time by contacting us. Upon withdrawal, we will stop processing and delete their data unless retention is required by law.

Data Security
We implement appropriate technical and organisational measures to protect email, chat, and analytics data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security audits.

Contact Information
For any queries or requests related to this Data Retention Policy, users can contact our Data Protection Officer at:
Email: enquiries@andrewcurry.co.uk

Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of significant changes.

End of Data Retention Policy

Beginning of Refund Policy
Effective Date: 18 September 2024

At The Curry Group Ltd, we are dedicated to providing high-quality educational content and services. To ensure clarity and transparency, we have outlined our refund policy below. Please read this policy carefully before making a purchase.

  1. No Refunds Policy
    All sales of digital products and services provided by The Curry Group Ltd are final. Once a purchase has been completed, we do not offer refunds, except as required by law (e.g., in cases where the digital content or service is faulty or not as described).

  2. Waiving the 14-Day Cooling-Off Period
    Under U.K. consumer law, you have the right to cancel your purchase of digital content or services within 14 days of receiving your order confirmation, known as the “cooling-off period.” However, if you choose to access our digital content or services immediately upon purchase, you will be required to waive this 14-day cooling-off period.

By completing your purchase and accessing our digital content or services immediately, you acknowledge and agree to the following:

  • Immediate Access: You expressly request and agree to have immediate access to the digital content or services you have purchased.
  • Waiver of Cooling-Off Period: You understand that by accessing the digital content or services immediately, you waive your right to the 14-day cooling-off period provided under U.K. consumer law.
  • No Right to Cancel: Once access to the digital content or services has been provided, you lose the right to cancel your purchase and request a refund.

This waiver will be presented clearly during the checkout process, and your explicit consent will be required before completing your purchase.

  1. Faulty Digital Content or Services
    If the digital content or services provided by The Curry Group Ltd are faulty, not as described, or fail to meet expected standards, you are entitled to a repair, replacement, or refund in accordance with U.K. consumer law. Please contact us promptly at enquiries@andrewcurry.co.uk if you experience any issues, and we will work to resolve them as quickly as possible.

  2. Contact Us
    If you have any questions or require further clarification regarding our products, services, or refund policy, please do not hesitate to contact us at:
    Email: enquiries@andrewcurry.co.uk

End of Refund Policy