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Refund Policy
Effective Date: 18 September 2024At The Curry Group Ltd, we are dedicated to providing high-quality educational content and services. To ensure clarity and transparency, we have outlined our refund policy below. Please read this policy carefully before making a purchase.
1. No Refunds Policy
All sales of digital products and services provided by The Curry Group Ltd are final. Once a purchase has been completed, we do not offer refunds, except as required by law (e.g., in cases where the digital content or service is faulty or not as described).
2. Waiving the 14-Day Cooling-Off Period
Under U.K. consumer law, you have the right to cancel your purchase of digital content or services within 14 days of receiving your order confirmation, known as the “cooling-off period.” However, if you choose to access our digital content or services immediately upon purchase, you will be required to waive this 14-day cooling-off period.
By completing your purchase and accessing our digital content or services immediately, you acknowledge and agree to the following:
- Immediate Access: You expressly request and agree to have immediate access to the digital content or services you have purchased.
- Waiver of Cooling-Off Period: You understand that by accessing the digital content or services immediately, you waive your right to the 14-day cooling-off period provided under U.K. consumer law.
- No Right to Cancel: Once access to the digital content or services has been provided, you lose the right to cancel your purchase and request a refund.
This waiver will be presented clearly during the checkout process, and your explicit consent will be required before completing your purchase.
3. Faulty Digital Content or Services
If the digital content or services provided by The Curry Group Ltd are faulty, not as described, or fail to meet expected standards, you are entitled to a repair, replacement, or refund in accordance with U.K. consumer law. Please contact us promptly at enquiries@andrewcurry.co.uk if you experience any issues, and we will work to resolve them as quickly as possible.
4. Contact Us
If you have any questions or require further clarification regarding our products, services, or refund policy, please do not hesitate to contact us at:
Email: enquiries@andrewcurry.co.uk